Learn more about Bounce LED
We want to ensure we provide not only the best in LED lighting technology, but also the best advice. These are some of the most common questions we get from our customers in the signage & shopfitting industries. If you can’t find the answer you are looking for, or have any further questions, contact our friendly team for tailored advice and support. And don’t forget to check out our blog for more LED lighting tips and advice.
The Bounce LED Range is available for shipping to customers in Australia and New Zealand.
To view our range of LED lighting and Signage products, navigate the menu above. Or head to our contact page and get in touch with your local sales representative.
Unfortunately we do not ship internationally at this time. Our products are only available in Australia and New Zealand.
Pre-booked collections are only available from our Sydney warehouse. Please contact the team at [email protected] to arrange a pick up order.
Pick up is available from Bounce LED, 2 Chapel Street, Marrickville, NSW 2204.
Products & Services
We partner with world-leading brands to provide you with reliable, high efficiency, end-to-end illumination solutions.
Whether you are looking for high-performance modules, like our exclusive range from Principal Sloan, the latest LTech control gear, Mean Well power supplies or WAGO wiring connectors, the options from our brand partners have you covered.
We also partner with LetterTech, Australia’s leading supplier of quality Letter Bending Machines, to bring you advice and workshops.
The Bounce LED range has a variety of products that are suitable for both indoor and/ or outdoor use.
Please check the individual product specifications carefully to ensure the product you have selected is suitable for its intended use.
At Bounce LED, we have a range of innovative LED lighting products suitable for countless lighting and signage projects.
From channel letters to cabinet lighting and lightboxes, to LED Neon, our range is suitable for all commercial, architectural, shopfitting and signage projects – big or small.
Most of our products come with a 3, 5, or 8 year warranty. Please reference each product’s individual specification sheet for more detail on specific warranty periods. These can be found on each product page of our website.
You can also download our general warranty information here.
If you wish to get in touch to discuss a warranty, please head to our contact page and fill out our enquiry form.
Bounce LED is supply only, and does not offer installation services.
Please ensure you have a free LED layout completed for correct placement of your LEDs. Our layout services include Bounce Wizard, our online LED estimation tool, or for an on-demand custom layout, contact our team of experts at Bounce Studio.
We work hard to bring the latest in LED illumination technology to the signage and shop-fitting industries. Our carefully considered range is concise yet comprehensive enough to cover nearly all modern illuminated sign applications.
Our free quoting and LED layout services ensure that you are using the right products for your project every time.
Yes, all Bounce LED lighting products are dimmable. You can buy dimmable controllers and kits here.
The average lifespan of an LED is 50,000 hours. For a light that is on for 12 hours a day, that is approximately 11 years.
Our products come with a 5-8 year warranty. Please reference each product’s individual specification sheet for more detail on specific warranty periods. These can be found on each product page of our website.
LED lights are the better option when it comes to shopfitting and signage projects. They have lower energy consumption, are more environmentally friendly, have a longer lifespan, improved physical robustness, and are small in size than regular lighting products.
LED Lights are free from hazardous materials and have an even lower environmental footprint if recycled.
To recycle your LED products contact your local Business Recycling Centre: https://businessrecycling.com.au/
To ensure you are ordering the correct number of modules for your LED lighting project, we recommend using Bounce Wizard – our free online LED layout tool.
You can find out more and launch Bounce Wizard here *link to Bounce Wizard page*.
We also offer on-demand custom LED layout services in our Bounce Studio. Our team of specialists will build your layout and provide a quote within 48 hours, at no extra cost! Ideal for special projects and unique signs.
Simply send your project details to [email protected] and we’ll get to work.
Our LED Modules are sold in bag quantities, and our LED Strip and Neonflex products are sold in reels of 5M or 10M rolls. Please see each individual product page for pack quantities.
There are no minimum order quantities for bags and/or reels.
For shipping within Australia, all orders received by 2.00pm are dispatched same-day on overnight freight, with next business day delivery available Australia-wide.
Order cancellations must be received in writing to [email protected] prior to daily dispatch at 2pm. Cancellations received after 2pm are considered a Change of Mind Return.
Returns, exchanges & refunds
“Great operators! Simeon and the team go above and beyond, highly recommended.”
“Couldn’t recommend higher! A solutions only company that works with your job requirements and changes!”
“The Bounce crew are the A-team! Quickest customer service, they are always happy to answer my questions, and always with a smile on their face. Thank you guys for the 10+ years we have been working together.”
“Very efficient & helpful service!”
“Our orders are always processed quickly, but best of all their team helps to sort out the dimensions and quantities needed for each complicated job. Very happy with their service.”
“Quick, efficient and friendly service.”
“Simeon and the team go above and beyond, highly recommended. Good product and price as well.”
Talk to our friendly team
Being 100% Australian owned & operated, our friendly team is always on hand to discuss all things LED. Send through your sign artwork and we’ll be happy to provide a custom LED layout along with pricing in 48-72 hours.